f.a.q.
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F.A.Q.
Questions about our products
Can I buy products online?
Our online ordering service is currently only for 'replacement' products like bin liners, ironing covers and paper inserts. For other products we suggest to visit our dealer locator for information about the nearest retailer in your country. You can contact this retailer about availability of the product.
Where can I buy Brabantia products?
Please visit our dealer locator for information about the nearest retailer in your country. You can contact this retailer about availability of the product.
Is the product in the catalogue available in my country?
Unfortunately not all products are available in your country. Please visit our dealer locator for information about the nearest retailer in your country. You can contact this retailer about availability of the specific product or colour in which you are interested.
Where can I buy Brabantia bin liners?
Please visit our dealer locator for information about the nearest retailer in your country. You can contact this retailer about availability of the product. You can also use our webshop for products like bin liners, and ironing covers.
How do I make a claim under the guarantee?
Please contact your dealer if you wish to make a claim under the guarantee.
During the guarantee period that you will find clearly specified on every pack, Brabantia will repair free of charge any defects in items which can be ascribed to material, construction and/or manufacturing faults. Or will replace the item or the defective parts of the item at its discretion.
The guarantee period commences on the day of purchase and is only valid on production of proof of purchase of the item. The proof of purchase must conclusively indicate the date of purchase and the dealers name. The guarantee is valid in the country of purchase and in accordance with local legislation. The guarantee will lapse if unauthorized alterations or repairs are made to the item or if the item is used for purposes other than normal household use.