When necessary, there is always a manual to attached to Brabantia products (some products just needs a bit more explanation). These manuals help to start using the product, replace a broken part or refill a product.
You can always find all available product manuals online. Just look-up the product on www.brabantia.com, open the product detail page and scroll down. Underneath the heading 'Manual' there is a download link.
If the manual is not available, please contact our consumer service.