Product maintenance

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01. How do I look after my brushed steel products?

Matt brushed stainless steel is best cleaned with a micro-fibre cloth and a glass cleaner. A drop of olive oil on a dry cloth also removes marks easily and slows down the appearance of new marks like fingerprints. Never use chlorine or chlorinated, aggressive or abrasive cleaning agents, especially on plastic parts of the product.

02. How do I maintain my lacquered waste bin, bread bin or canister?

You can clean your product with a damp cloth and a normal universal cleaning agent. Do not use aggressive or abrasive cleaning agents.

Storage canisters may be washed by hand, but should be dried thoroughly afterwards. Tip: Fill the canister after a minimum of 2 hours so that all the moisture can evaporate.

03. How do I maintain my post box?

General: Never use chlorine or chlorinated, aggressive or abrasive cleaning agents.
Polish the painted parts once or twice per year with a good car wax to keep your Postbox in optimal condition for a long time. Do not use chlorinated cleaning agents on the parts of rustproof high-grade steel. For this purpose, use a special rustproof steel cleaner according to the manufacturer’s instructions. Clean the synthetic parts with a micro-fibre cloth and a normal household cleaner. Clean copper or brass parts using a cloth with some copper polish, but avoid the synthetic parts of the postbox. You can put a drop of oil in the lock if necessary.

04. How do I maintain the 'soft waste' green container?

Do not use chlorine or other chlorine containing cleaning materials to clean the 'soft waste' container. Chlorine reduces the compostability of the waste. Green soap is a good alternative cleaning material.

05. How do I maintain wooden products?

Never put the wooden products in the dishwasher or microwave.
Never soak or immerse in water when cleaning. Just wipe with wet cloth or slightly wash in warm soapy water and let dry naturally. Always store the product in a dry place and prevent contact from direct sunshine or heat.
Drastic temperature change will also deform the product and therefore this should also be avoided.

06. How to clean my Touch Bin®?

If a squeaky sound is made during opening or closing your Touch Bin, you can solve this problem by lubricating the metal spring in the hinge with penetrating oil or Teflon spray. Even a drop of olive oil might be sufficient.
Cleaning Tip Touch Bin

07. What can I do if my porcelain has grey streaks or stripes?

Grey streak marks on the porcelain surface are usually caused by the everyday use of cutlery. You can carefully remove these with a metal (stainless steel) cleaner, which you can usually purchase from supermarkets and hypermarkets.

08. How do I refresh my Biscuit Barrel crystals?

Occasionally put the removable capsule in a warm oven (> 150 °C) for a minimum of  10 minutes.
Do not expose the capsule to an open flame.

09. Directions for use Sensor Bin

Click here for the directions for use Sensor Bin 50 litre

10. The lid of my Touch Bin ® does not always stay closed. What can I do about it?

Clean the clasp of the Touch Bin lid (cleaning instructions) and the clasp should be lubricated, for example, with silicone spray, penetrating oil (e.g. WD40) or Teflon spray.
If that does not work, we recommend you order a new clasp.

11. Help! There’s rust on my stainless steel kitchen knife.

The cute and colourful Brabantia knives are made of ice-hardened steel and are both scratch and corrosion resistant. However, they can rust. Here's why:
The quality of a knife depends on the hardness. Which depends on the amount of carbon in the blade - the more carbon, the harder and the sharper the blade. But carbon also makes a knife more prone to rust. That’s why chromium is added. This forms a thin layer of chromium oxide that protects the blade against rust. The layer wears with use, but recovers over and over again.

Origin of rust
If the chromium oxide layer on your knife is damaged, the smallest drop of water can lead to rust or corrosion. Such damage occurs e.g. through impact, but detergents, cleaning products, juices and acids can (temporarily) damage the layer as well. When the damaged parts come into contact with water before they had time to recover, rust may occur. Small particles of non-stainless steel from other tools can rub of on your knife, and those can rust too.

Preventing rust
With a little TLC you can avoid rusty knives. The four main tips:

  • • Wash your knives immediately after use and dry them straightaway. If you don’t have time to do the knives, at least rinse them.
  • • It’s best not put your knives in the dishwasher. If you need to put them in anyhow, make sure they do not come into contact with iron or silver and dry them off as soon as the program has finished.
  • • Make sure your wet knife does not get in contact with a stainless steel worktop, sink or other steel stuff.
  • • Sharpen your blade frequently: a new chromium oxide layer will form, preventing corrosion on the cutting edge.

Removing rust
Rust on your knife? Rub it off with a soft polishing cloth and a special cleaning product for stainless steel. Or put a dash of vinegar on a soft sponge and rub the stains. Then immediately rinse and dry the knives.