Catch for Lid Unit - Black

Universal replacement set, incl catch shields

Service Part: Catch for Lid Unit - Black
Articlenumber: 383809
Price: €5.00
€5.00

Are you certain that you are ordering the correct part? If a part no longer works properly, you might still be able to replace it under your warranty.

Assistance for service & warranty
Product information

Article Number

383809

Manual:

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Reviews
Catch for Lid Unit - Black is rated 4.6107 out of 5 by 1,952.
Rated 3 out of 5 by from Great bin, shame about the catch I needed this new catch just six months after buying the new bin. The problem was that the old one had stuck in so that it would not latch with the post and keep the lid shut. I have to say that as soon as I contacted Brabantia on-line, their customer care could not have been better, and I received a new catch under the guarantee by return, plus an apology for the early failure. It is just a pity it was needed. Could I suggest that these bins are supplied with a few of these low-cost items and instructions how to fit them? That would surely be cheaper than having a customer service department supplying them free of change, perhaps several times during the life of the bin itself.
Date published: 2014-07-09
Rated 5 out of 5 by from Genuine guarantee Bought push top bin in 2007. The package said 10 year guarantee, but I've learnt to take claims like that with a pinch of salt. After 7 years of constant use the lid stopped closing, was about to purchase a cheaper alternative then I remembered the guarantee. Thought I might have difficulty, but the web site had clear links to making a claim and I ordered this replacement catch - delivered free of charge and without questions in just a few days. Easy to fit and the bin works fine again. Can't fault service or the bin, I would have been happy with it lasting seven years, the extension to that that the new catch will give is a bonus! I would recommend Brabantia without question.
Date published: 2014-08-07
Rated 5 out of 5 by from Great service - shame we need it! We have a 50L One Touch Bin - it is great. Like many families though it comes in for a fair hammering from the heavy handed children to the volume of use! The catch broke - for the second time. Not a problem really easy to swap over the catch in the unit. This is now the second one that we have replaced and expecting it to be a trend also acquired another to put in the drawer for a year or so down the line! One thought though strikes me - this must be common so surely it is a design fault or there could be a work around, other than teaching the 3 yr old not to hammer the bin lid so hard?!
Date published: 2014-05-14
Rated 5 out of 5 by from Brabantia touch lid bin catch I ordered a new touch lid bin catch to replace the catch on my relatively new bin lid (3 years old at most) and it arrived quiet quickly. When I tried to install it I encountered a problem. The catch did not click into the housing of the lid and went to far into the housing to work. After a call to the service department it was determined that a complete new lid could be provided under warranty. So excellent outcome and customer service.
Date published: 2014-12-05
Rated 3 out of 5 by from Bin catch Unfortunately I cannot get the other clip out of the liday, I have done what it says but won't shift.
Date published: 2016-08-19
Rated 4 out of 5 by from Solid cleans easy decent size. Pleased with the product supplied to me,but you sent too many spare parts not compatible with my product,you might be covering your back ,however that is losing money on your behalf,and I have sadly binned them.(That was not meant to be a pun)! Good service,though not being the quickest on a computer,or really bothering to chance it up,your package was a little delayed in the time scale you advertised. Probably not your fault,but give yourselves a larger window for delivery,or put something like,or all logIstics go well.IE down to human nature,nature itself,and human mistakes! Thank you Sam Roome. Happy customer,(we still exist)!
Date published: 2016-06-27
Rated 2 out of 5 by from Not built to last Unfortunately the plastic catch is prone to break due to fatigue as the 'claws' are too thin and have a weak point at the base - this seems to be a major design fault for an expensive bin. Brabantia currently replaces this small unit free of charge. The plastic supporting knob which the unit clasps to (keeping the lid shut) can also break and because it is integrated into the bin lid could be more costly to replace (mine is temporarily fixed with glue and a piece of supporting wood, but it looks ugly). These elements require better engineering: greater reinforcement or stronger materials in future designs.
Date published: 2014-04-08
Rated 5 out of 5 by from Very easy to fit The catch on the lid unit of my Touch bin broke when I tried to remove it for cleaning. The instructions for its removal suggested using a knife, which maybe why it broke. I received the replacement in five working days which was longer than expected, the dispatch email said two to three working days. The pack contained several other parts for different types of lid which I didn't need and a small pair of tongs to remove the catch. It would have been useful to have had the tongs before then I wouldn't have needed a knife and perhaps the catch wouldn't have broken The replacement catch was extremely easy to fit as it slipped in and clicked into place.
Date published: 2016-09-17
  • 2016-12-08T06:11CST
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